Feel free to reach out to us for any assistance you may need. Whether you have questions about your orders, need style advice, or seek gift ideas, we are here to help. Don't hesitate to contact us at
logvin.jwl@gmai.com
+40758433255 (WhatsApp/Telegram)
SHIPPING QUESTIONS
SHIPPING
Please allow 1-2 business days for all orders to ship from the time the order is placed, unless otherwise noted on the product page
UA Shipping3-5 days by "Nova Poshta"
RO Shipping1-2 days by "Fan Courier"
EU Shipping5-7 days by "EMS"
Worldwide Shipping7-10 days by "EMS"
The responsibility for any custom duties, foreign taxes or other fees, which may be imposed, will rest with the recipient
GUARANTEE
All our products are made of 925 sterling silver, hand-assembled, and meticulously processed. We leave jewelry uncoated. This makes them easier to take care of. In addition, we enclose a napkin with a special impregnation in each order.
You have endless guarantees of service. Feel free to send us jewelry for shine recovery. Pay only for delivery.
RETURNS
If for any reason you are not happy with your purchase, you may return any full priced styles in their original condition by requesting a return authorization within 14 business days of delivery for a refund not including the shipping charges.
SIZE GUIDE
RINGS
To find your ring size, you can try the following methods:
- Ring Sizer: The most accurate method is to use a ring sizer, which you can request at your nearest jewelry shop.
- Measure an Existing Ring: Measure the inner diameter of a ring you already own using a ruler or caliper.
- String or Paper Method: Wrap a piece of string or paper around your finger, mark where it meets, and measure the length with a ruler.
ring size chart
NECKLACES
- Length Guide:
Choker: 350-400 mm - Fits closely around the neck.
Princess: 450 mm - Hangs at the collarbone.
Matinee: 500-600 mm - Falls between the collarbone and the bust.
Opera: 700-900 mm - Can be worn as a single long strand or doubled for a layered look.
Rope: 900+ mm - Sits at or below the bust.
- Measuring for a Necklace:
Drape a string around your neck to your desired length, then measure the string with a ruler.
BRACELETS
Measuring Your Wrist:
Use a Flexible Measuring Tape: Wrap the measuring tape around your wrist where you would normally wear the bracelet.
Use a String: Wrap a string around your wrist, mark the point where the ends meet, then measure the string with a ruler.